Frequently Asked Questions


Can FlexPower help with my arthritis?

Yes. FlexPower can help manage pain caused by arthritis.

Does FlexPower have a stinky, medicinal odor like most topical pain relief products?

Absolutely not. FlexPower has a fefreshing clean scent that has been described as “that pleasant smell from Bounce fabric softener.” Get the relief you need without the offensive medicine smell. Use FlexPower Pain Relief Creams before leaving home, before work or before entering bed.

I take an oral pain reliever (e.g. ibuprofen, naproxen sodium, acetaminophen). Can I use FlexPower in addition to those products?

Yes. In fact, using FlexPower Pain Relief Cream may serve as a safe and effective way to reduce your use of such medications. Again, if you have any questions regarding the product or use of it, please consult your Physician.

Is FlexPower FDA Approved?

FlexPower Pain Relief Cream complies with FDA guidelines for over-the-counter products. Please remember that FlexPower Pain Relief Cream is a topical pain reliever, not a cure to an underlying condition. It provides temporary relief
of pain. If you have any questions regarding the product or use of it, please consult your Physician.

Does FlexPower contain steroids?

No. Our product does not contain steroids. FlexPower is considered safe and effective and is used by world-class athletes in the Olympics, NCAA, NBA, NFL, NHL, MLB and other professional sports.

Can I use FlexPower if I am pregnant or nursing?

As with any medication, an individual who is pregnant or nursing should first consult with her doctor.

How long does FlexPower provide relief?

Relief from pain and discomfort varies from person to person, but FlexPower Pain Relief Cream typically provides 3-4 hours of relief.

When using FlexPower, when do you feel the most heat?

The gradual heat will be intensified when your pores are open, so you will feel the most heat after and intense workout or after a hot shower. If you like the heat, make sure to apply some right after a shower.


Do you offer a money back guarantee?

You have nothing to lose but your pain! We recommend that you use FlexPower Pain Relief Cream as directed for 2-3 weeks. Please follow the product uses and instructions for maximum benefit. Results may vary depending on the individual. If you are not satisfied and desire a refund please send your container (along with original invoice) back to us within 30 days from receiving the order. Refunds do not include the cost of shipping and handling. Please allow 3-4 weeks for your refund from the date the product is returned.  All prices are subject to change without notice.

Return product to:

Flex-Power Inc.
Customer Service
823 Gilman St.
Berkeley, CA 94710


What shipping method(s) do you offer for online orders?

We offer standard USPS first-class, priority and express shipping. Please make your selection at checkout. Other shipping options are available for larger orders (please contact us

I purchased FlexPower Pain Relief Cream online, how long does it take for me to get?

Normal delivery time to process your order and ship it to your door (within the continental United States) is 2-5 business days.


Do you offer promotions?

Sign up for our Tuesday’s Tips & Hints to receive inside information from FlexPower, including cyber news, tips, specials, buzz, and periodic promotional discounts.


Will you sponsor my team/event/organization?

Since 2001, our FlexPower family continues to support the dreams of athletes in every sport by assisting them through their tireless training, dedication, soreness and injury. These athletes exemplify courage, hard work, competitiveness and fairness. Throughout the year we sponsor and participate in various events within different sports and continue to add ambassadors that reflect these beliefs.

If you are interested in working with us and being a part of our extended FlexPower family, please email us your story, pictures and information about yourself and/or your team. We look forward to hearing from you.